Terms of Service

1. Introduction

1.1 These General Terms and Conditions (hereinafter "Terms") govern the use of the "daphnee" mobile application (the "App") and the "daphnee pro" Software as a Service model (the "SaaS Model"), collectively referred to as "Services," offered by Patme GmbH ("we", "us", "our"). We strive to offer Services that are easy to understand, helpful, and reliable. By using our Services, you agree to comply with these Terms and all applicable laws.

2. Registration and Licensing

2.1 The "daphnee" App

2.1.1 Pet owners can download the App for free and register an account. Users must be over 18 years old to register. We reserve the right to refuse registration if we determine that the user does not meet the eligibility criteria.

2.1.2 When downloaded from the Apple App Store, the "daphnee" App is licensed, not sold, to you. Your license to use the App is subject to your prior acceptance of the Standard EULA provided by Apple. The full content of the Standard EULA can be found at Apple EULA Link. The same applies to the "daphnee" App downloaded from the Google Play Store, which is licensed according to the Google Play Developer Distribution Agreement (Google EULA). The full content of the Google EULA can be found at Google EULA Link.

2.2 The "daphnee pro" SaaS Model

2.2.1 Pet professionals can utilize the SaaS Model by entering into a paid contract with us. This contract, separately negotiated, governs the use of the SaaS Model by pet professionals. It is designed to provide maximum flexibility and scalability to meet the unique needs of each professional.

3. Use of the Services

3.1 The "daphnee" App

3.1.1 Users may only use the App for lawful purposes and in a manner that complies with these Terms. To ensure a safe and respectful environment, users agree not to use the App in the following ways:

a. In a manner that violates applicable law or regulations;
b. In a manner that infringes the rights of third parties, including intellectual property rights;
c. In a manner that jeopardizes or disrupts the security of the App or other users;
d. To send spam or unsolicited messages to other users;
e. To collect or use personal data of other users without their consent;
f. To send commercial advertisements or marketing material without the explicit permission of the recipient;
g. To send or post inappropriate or offensive material.

3.1.2 We reserve the right, at our sole discretion and without prior notice, to remove content that violates these Terms, to restrict access, or to terminate accounts.